The Google IT Support Certificate prepares learners for entry-level roles in IT support, help desk operations, and system administration. This program provides hands-on training in troubleshooting, networking, operating systems, system administration, and IT security—all essential skills for launching a career in tech.
Learners can earn a recommendation of 15 college credits, the equivalent of five bachelor’s-level courses. Graduates who pass the CompTIA A+ certification exams will also earn a dual credential from CompTIA and Google.
📌 No prior experience or technical background is required.
Why Take This Course?
🖥 Gain Essential IT Skills – Learn troubleshooting, networking, and system administration.
🛠 Hands-On Training – Work with Linux, cloud computing, and command-line tools.
📈 Career-Ready Certification – Qualifies for entry-level IT support roles.
🌍 Flexible & Self-Paced – Complete the course online at your own speed.
What You’ll Learn
✔ How to assemble a computer and install operating systems.
✔ How to troubleshoot IT issues and provide customer support.
✔ How to set up and maintain networks using DNS, IPv4, and TCP/IP.
✔ How to configure system administration tools like Active Directory and OpenLDAP.
✔ How to implement cybersecurity measures to protect systems and data.
Course Modules & Skills Gained
📌 Course 1: Technical Support Fundamentals
• Learn IT basics, including hardware, networking, and troubleshooting.
•Assemble a computer from scratch and install an operating system.
📌 Course 2: The Bits and Bytes of Computer Networking
• Understand network layers, protocols, and cloud computing.
• Learn how to set up and troubleshoot networks.
📌 Course 3: Operating Systems and You – Becoming a Power User
• Navigate Windows and Linux filesystems using command-line interfaces.
• Install and configure software, permissions, and system processes.
📌 Course 4: System Administration and IT Infrastructure Services
• Set up directory services, cloud resources, and server management tools.
• Learn backup and disaster recovery best practices.
📌 Course 5: IT Security – Defense Against the Digital Dark Arts
• Implement network security solutions, authentication, and encryption.
• Develop risk assessment and cybersecurity strategies.
Who Should Enroll?
This course is ideal for:
✅ Aspiring IT Professionals looking to enter the tech field.
✅ Students & Career Changers wanting to develop job-ready IT skills.
✅ Anyone interested in IT support, networking, or cybersecurity.
📌 No prior experience is required—just a willingness to learn!